What do our clients say about us?
Client Testimonials
Testimonial from V. Whitefoord
"I confirm that we are a client of HR Experts Limited and have used their services since 2005.
I have always found them very skilled and professional when advising on our strategic HR requirements. They listen to our needs and fully take them on board before offering robust solutions. They have produced all of our standard HR literature and systems (Staff Handbook, contracts of employment, job descriptions, Training & Competence programme) and they constantly monitor and improve all of these to meet our own needs, changing legislation and best practice. They also respond to routine advice requests in a timely and effective fashion.
Finally, they are invaluable when a major issue arises, whether it is interviewing a prospective key member of staff or dealing with difficult disciplinary issues.
We believe that being too small to have our own internal HR department has been to our benefit and, as long as HR Expert’s exceptional personnel are there for us, it is highly unlikely we would ever try to establish our own HR function.
It has been a refreshing experience to deal with such a competent company and I would not hesitate in recommending their services."
Testimonial from S. Burton
"HR Experts Ltd provide our Company with a professional and commercially-focused HR service, advising, guiding and supporting us in all areas of HR.
Their HR Consultants provide professional advice and guidance in a proactive and cost effective manner, most recently assisting us with the HR issues associated with our office relocation, contracts of employment, and providing a staff handbook with regular updates for our employees.
Their advice on employee relations issues has been excellent, enabling us to manage situations which have arisen effectively and in line with employment legislation, whilst minimizing disruption to our business.
HR Experts Ltd provide a professional, practical and cost-effective HR service, and we would not hesitate to recommend them."
Testimonial from M. Brown
"When managing a team of professionals from afar, geographically, it is always too easy to lose sight of their needs and the necessity of professional and motivational support. Add to the mix the potential fear that people may have of admitting to shortcomings or recognising their needs and one can readily see that managers and leaders must be ever conscious of their obligations to their people.
Many managers and leaders are not ideally equipped to lend support. That can be for a variety of reasons:
- Lack of time
- Failure to appreciate the needs of people - "out of sight; out of mind"
- A concern that they may pass on their own "bad habits" and/or own deficiencies
- Most are not sufficiently detached from the "day job"
As a director of a major financial services group with a multiplicity of responsibilities, a far flung and largely experienced team I became very mindful that two of my newer team members could benefit from more support.
Both were ambitious but in different ways. One perceived his capabilities beyond what he was actually able to deliver. He was over confident and his inter-personal skills in need of improvement.
The other was able, very personable and well liked: a persuasive character occasionally reluctant to impose his authority.
Each needed, in my judgement, a mentor. As their manager I was not the right person for the job. The ideal mentor was someone familiar with our business but not part of it. The mentor needed to be detached and yet accessible.
Neil Williams fitted the bill admirably; his familiarity with the sector, his supportive and encouraging style and availability was just what was needed. The combination of a face to face "no holds barred" initial meeting supplemented by monthly conversations was ideal. Confidentiality was crucial - it gave each the confidence to share problems and concerns and get the best from the mentoring programme.
One individual has acknowledged that he did benefit from the programme which has in turn enabled him to take on a new role in a different part of the business. I doubt he would have made this progress without the support of the mentoring delivered by Neil.
The other member of the team embraced the regime with great enthusiasm and saw the benefits instantly. He used the service afforded by Neil to maximum advantage. He subsequently won two promotions and left my team but remains a valued asset in the business and is tipped for the top. He remains vocal about the value Neil's role and has indeed become an advocate of the approach with his own people."